Shipping Policy

Thank you for shopping with PetLumo!

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. You will receive a confirmation email once your order has shipped.

Shipping Times

Estimated delivery times are typically 5–12 business days, depending on your location and shipping carrier.

Please note that delivery times are estimates and may be affected by holidays, weather, or carrier delays.

Tracking

Once your order has shipped, you'll receive a tracking number by email so you can monitor your shipment.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated during promotions.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at petlumo.support@gmail.com, and we'll be happy to assist you.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: petlumo.support@gmail.com